Shipping fees and options calculated in Cart/Checkout according to your location


  • UPS Mail Innovations (delivered by your local post office) inexpensive and quick delivery 4-10 days world-wide
  • DHL/UPS/Fedex Express Worldwide – 1-7 days world-wide (depending on your location)
  • USPS Priority International – 7-14 days world-wide

All orders ship from our warehouse located in Las Vegas, NV USA. Shipment tracking numbers will be automatically emailed upon dispatch.

Note: order processing time may be 24-48 hours from the time of purchase (business days)

***DHL/UPS/Fedex require a physical street address, we cannot ship to PO Boxes/PO Lockers. Somebody must be present to sign for the delivery***



CPAP Machines & Masks to Canada, Australia, NZ, UK, Ireland, Europe, Asia, Middle East & Elsewhere



Customs Duty/VAT/GST Policy

Customs duties/VAT/GST/taxes are the responsibility of the buyer and vary according to the destination country, for clarity it is recommended to contact your local customs department.

  • Order cancellations/refunds due to unpaid customs duties & taxes are NOT accepted. We are not liable for destination country customs duties or taxes. Order return requests for unpaid taxes will not be accepted under any circumstances.
  • Discarded or abandoned orders due to unpaid customs duties & taxes are not accepted for return/refunds under any circumstances.
  • We are not liable for orders stuck in destination country customs due to clearance issues, bureaucracy or documents that cannot be provided, although we work to provide any needed documentation ultimately we are not liable for lost orders and will not provide refunds for lost/stuck orders.

Country Customs, Duty, Taxes & Clearance Quick Reference Table

The following table has been compiled based on our experience and may be subject to change without notice. To be certain of policies, contact the Customs Department in your country to determine clearance requirements or tax rates applicable to CPAP equipment. Harmonized Code (customs code): 90192090

You can also use an online tool for estimating duty/taxes

Country Customs Duty/Taxes Clearance Documents & Comments
Australia GST Free (we apply GST Exemption codes to all orders) No documents required for clearance
Bahrain CPAP Restricted Import CPAP Restricted Import
Canada May Apply No documents required for clearance
China (PRC) May Apply Prescription or medical document may be required for clearance- Shipment only to company addresses in the PRC
Hong Kong Tax/VAT Free No documents required for clearance
Indonesia May Apply
Ireland May Apply No documents required for clearance
Japan Prescription or medical document may be required for clearance
Malaysia May Apply No documents required for clearance
Mexico CPAP Restricted Import CPAP Restricted Import
New Zealand May Apply
Saudi Arabia VAT/GST & Duty Calculated In Checkout
South Korea May Apply
Spain CPAP Restricted Import CPAP Restricted Import
Taiwan Prescription or medical document may be required for clearance
Thailand May Apply Prescription or medical document may be required for clearance
U.A.E. GST May Apply No documents required for clearance
UK VAT May Apply No documents required for clearance





Which countries do you NOT ship to?

Yes. We will ship to any country in the world with the exception of the following countries:

  • Cuba
  • Iran
  • Israel (Customs Restrictions)
  • Syria
  • North Korea
  • Palestine (Customs Restrictions)
  • Spain (Customs Restrictions)
  • USA (Export Only)
  • Singapore (Policy)
  • Nigeria
  • Cameroon
  • Mexico (Customs Restrictions)

Do you ship to Australia?

Yes we ship to Australia!

We also include GST Exemption codes for medical devices on all Invoices, exempting the order from GST or duty.

However we are ultimately not responsible for duty/GST customs may decide to apply.

How much are taxes and duties when shipping to my country and who pays?

The buyer or customer is responsible for determining, managing and paying all taxes and duties associated with our transaction. We will not pay and cannot quote taxes and duties.

Our delivery partner (DHL) will contact you if you have duties & taxes payable before delivery.

***We do include GST Exemption codes for medical devices on all Invoices, exempting the order from GST in certain countries such as Australia.

What type of power supply does my CPAP need?

Most CPAP/APAP machines are designed to operate on both AC and DC voltage 100-240 Volts, meaning you only require a power adaptor to use the device and plug into your country’s socket anywhere in the world. See our range of available region specific power cables in the Accessories Cateogry to add into your order.

Are there customs or import restrictions to my country?

We are not responsible for any import restrictions imposed by your country’s customs, it is the responsibility of the customer to check with your local customs office before ordering regarding the import of CPAP equipment or medical devices for personal use.

All returns due to customs issues are subject to return shipping fees and product restocking fees before refunds are provided.

Yuosuf Al faraj
Yuosuf Al faraj
25 October 2023
The device is amazing in respect to the noise and convenience. Still i am not getting better with therapy due to a dry throat and sleep issues as the pillow mask could not suit me well.
Elias Mansour
Elias Mansour
12 October 2023
Great customer service and delivery. But no support for ResMed machines outside the US :(
David Eardley
David Eardley
9 October 2023
Absolutely fantastic, service, communication, quality and value of goods. Thank you very much
Jerry Graber
Jerry Graber
4 September 2023
Great price , great service and quick responses from the team . Was initially hesitant about ordering from abroad but arrived promptly and without interference or extra cost
Natee V.
Natee V.
4 June 2023
Incredible service and product received in Switzerland in just over a week. At the prices they’re offering, you would be led into being suspicious that it is a scam. After looking at the very positive reviews, I decided to take the risk. So glad I did. Quick order confirmation, delivery updates and email responses. Couldn’t be more pleased with my brand new Resmed Cpap machine. Thank you CPAP Discount and Diana.
Dave Stonehouse
Dave Stonehouse
12 May 2023
Ok. So the price was good. It was probably delivered. From America to Australia. The machine itself is great! However, because it’s the latest model , it’s not available here. This means the App is not yet supported in Australia. After weeks of too high a pressure blowing the mask off and phone calls and emails to no avail, I solved the problem myself with the help of google. I needed to go to the clinicians section to make adjustments. This information should be given to non American countries the dont have the latest equipment or information or perhaps are lagging behind in technology. Otherwise it’s useless and impossible to use. Now it’s fine. And I’m happy. Enjoy.
Dominick Tibuhwa
Dominick Tibuhwa
10 January 2023
Excellent service.. Good quality
David Will
David Will
17 October 2022
Excellent purchase experience. All items were exactly as expected. Shipping to Canada was timely. Definitely recommend. Pricing was exceptional.